Artificial Intelligence 

How it's being used and what's next

AI and how it is being used


The founder of the World Economic Forum, Klaus Schwab, suggests that being surrounded by digital tech 'will be a transformation unlike anything humankind has experienced before[i].’ People and the organisations they inhabit could change profoundly as a result. We are at the start of a new industrial revolution that will see declining costs in tandem with rising efficiency. The mental models that underpin current systems will change thanks to this technology, shifting human behaviour and the ways in which the two interact. Artificial intelligence is chief among these technologies, leading a transformation happening 10 times faster and at 300 times the scale, or roughly 3,000 times the impact, of the Industrial Revolution[ii].

Although robotics occupies a part of many a culture’s imaginary future reference points, artificial intelligence is very much a contemporary issue. In fact, approximately 25 percent of a typical CEOs’ time is currently spent on activities that could be done by facets of A.I., such as the analysis of reports and data to inform decisions[iii]. Given the wide range of applications A.I. could be used for, it is unsurprising that both 98 percent of corporate leaders see A.I. as essential for their businessesIiv], and that 30 percent predict A.I. to be the biggest disruptor to their industry over the next five years[v].