Changing Insurance for the Digital Age 

Changing Insurance for a Digit

Players across the range of insurance industry segments are being confronted with deep-seated change in consumer behaviour, employee expectations, rapidly evolving technology and a quickening of the business environment. Opportunities will increasingly need to be ‘discovered’ since technology alone does not constitute a strategy nor is it plug and play in the sense that a new tech overlay cannot compensate for a fundamental legacy infrastructure – whether mindset, technology or organisational.

Change is being forced on insurers, whether they like it or not as several of the orthodoxies traditionally underpinning the industry are challenged and disrupted. Consumer expectations are increasingly being set in unrelated or adjacent industries, technologies allow start-ups to compete using customer-centricity as opposed to tradition as their value offering, whilst a new insurance paradigm is being crafted regardless of whether incumbents choose, or are able, to play in this area.


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Peter (Guest) 11/09/2018 00:10
Insurance is so important for small business owners. It can keep you from damaging your reputation, give you confidence your business will be able to last if you do anything wrong, and it can help you sleep at night knowing your covered no matter what happens. If anyone doesn't have insurance, I strongly recommend it!
karen minton (Guest) 17/09/2018 05:47
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Frank (Guest) 19/09/2018 23:06
I believe the next 10 years will be a moment of truth for lot of insurance companies. Changing technology, insuretech, more data and weables and all kinds of other technology will determine which insurance companies keep up and survive and which will refuse to keep up and be done with. For my tree service company, I look forward to the changes because I hope it will mean better insurance prices for my company.
Frank -
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